delivery and returns
Orders received Monday to Friday (excluding holidays) are delivered and should arrive between 3-10 working days.
Shipping costs will vary depending on the item and some items will ship from different Creatives / areas and so you might have to pay separate shipping for each item.
Local $2 drop-offs may be available for those in Te Whānganui a Tara / Wellington.
Made to order and commission items may need more time so if you're in a rush, contact us.
returns and refunds
We want you to love your choice. If you want a different size or receive the wrong item, you can return it within 28 days of receipt for an exchange.
If you receive a faulty item, you can return it for a full refund within 15 days of delivery. Items must be returned in original condition.
You'll be reimbursed for the shipping cost of returning faulty or incorrect items so make sure you include your shipping receipt.
For a return or refund, contact us.